Welcome to the Professional Stand Up Paddle
Association's Newsletter!

Photo: PSUPA Instructor Shanon Dell paddling on Sequim Bay WA, Mt Baker in the distance. Photo: Cathy from @boatonby and @pnwblend on Instagram

SUP Business, Safety & Techniques..
Oahu based PSUPA Instructor Trainer Robert Stehlik has been on the forefront in pioneering SUP foil surfing.  

Watch Video 4

Check out Robert's board line, Oahu rentals, instruction and PSUPA certifications
@ Blue Planet Surf!

How to Get Customer Reviews

Customer Reviews are a must for anyone in a service based business where repeat business is important.

But getting reviews can be difficult especially after some time has passed, even with the best service.

Signpost is a service that will help you build your audience and testimonials by sending our regular email reminders to your clients. The email makes it easy for them to post the right reviews.   

I follow Elizabeth of Yellow Dog News who is a marketing consultant with great biz info. In this post she explains the benefit of having your own client testimonial system - easy to set up! Read Her Post

Neil Patel an online biz guru has several additional tips that are super useful in getting more reviews. Read Here

Make sure to always check all review sites to monitor any reviews of your company. Note that you can pay Yelp to bump up your reviews but downside is that they look fake or too good and customers looking on that app know it. If you don't pay Yelp they'll push your company and reviews to a lesser rank on their site. 

Bad reviews are, well, bad!  Do everything you can to prevent bad reviews and go out of your way to fix them by approaching the customer and find out what the problem was, how you can improve then kindly ask for them to remove the review. Or find an incentive for them to remove it such as a class/tour/rental discount. I also recommend creating a class/tour evaluation form for clients to make sure you're doing your job right!


SUP 101 is not only for beginners but experienced paddlers and instructors as well who are seeking to design course curriculum, learn new techniques and improve your skills. Check It

5% PSUPA Member Discount Code - Send me an email to -

What You Get:
24 videos, 6 downloads and a resource page of paddler's apps.

- Several methods how to stand
- Directional control
- Falling off and 3 methods of getting back on
- Towing and rescues
- Ding repairs
- Where to launch and not launch
- Paddling over boat wakes and bumps
- Balance and bracing
- Forward stroke and paddling straight
- Kneeling / sitting / prone paddling
- All about equipment and clothing for 4 seasons
- Much more!

Buy It


2018 Certifications:
Dec 10-11 with Julie Devoir, Mahahual, Mexico
(Flat Water 1)

2019 Calendar - Check for new Listings!
We're just getting in 2019 course dates from our Instructor Trainers. More will be added in coming months. Click here for upcoming course dates

4 Year Renewal
If it's been 4 years and you need a re-certification course contact any Instructor Trainer to book.

Online SUP 101 Course Discount - Get 5% off on my new SUP 101 online course. Learn More



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